Just when you thought everything was going according to the manual (that'll be a first!), I've fallen at the last fence. I've installed Genesys WFM 7.1 on Tomcat. Got the latest version (5.5), using latest JRE from the Java site according to the WFM manual. Got Config Utility/DB Utility running fine, synching with CME no problem, and get the wfm login page up. However, when I log in with WFMAdmin (Admin user in WFM and Administrators Group in CME), I get two browsers. One - with the Genesys logo and Workforce Management title page, then a separate pop-up window. I see the 'loading Java' animation, then 'Hit Spacebar or Enter to use this control'. Did that, nothing. No option to refresh the source, nothing.
Checked the following - turned off all antivirus/pop-up blockers (this is a devt PC), set Internet Explorer security and privacy levels to the lowest.
Would be really grateful for some guidance here. And I'm sure there are plenty of us in this forum who have yet to do a full WFM install, so I'm sure it will be useful when we crack this 'buggette'.
Thanks in advance!