Hello,
I have read WDE is able to connect to configuration server using TLS.
[b]From Genesys Security Guide:[/b]
[i]Supporting Components
This section lists the Genesys components that currently support TLS and on what connections.[b] For detailed information about TLS support by Genesys components, see the corresponding product documentation.[/b]
Workspace Desktop Edition (formerly known as Interaction Workspace) Components
Secure data exchange is supported on the following Workspace Desktop Edition connections:
• Between Workspace Desktop Edition and Stat Server
• Between Workspace Desktop Edition and T-Server
• Between Workspace Desktop Edition and Configuration Server
Workspace Desktop Edition can connect to any Genesys application configured for TLS, and whose Host is assigned a certificate.[/i]
What i cannot find is how this is achieved or whether i should just follow general Genesys to Genesys application guide to configuring TLS?
If i check the WDE Deployment Guide it refers me back to the Security Guide.
[i]Transport Layer Security (TLS)
Workspace supports Transport Layer Security (TLS), which is a cryptographic protocol that provides security and data integrity for communications over networks such as the Internet. TLS encrypts the segments of network connections at the transport layer from end to end. [b]For more information about TLS, refer to the Genesys TLS Configuration chapter of the Genesys 8.1 Security Deployment Guide[/b][/i]
So to achieve this, do i follow the 'Secure Connections (TLS) chapter of the security guide? the 'Simple TLS on UNix' seems to be our configuration (WDE on virtual environment, CS on Unix).
thanks,