Author Topic: Genesys inbound Call Flow  (Read 1534 times)

Offline Noufal

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Genesys inbound Call Flow
« on: November 19, 2019, 07:40:24 AM »
Can any one explain Genesys inbound voice call flow in very details . (With GVP and without)

Like 1) Call comes from PBX( PBX is external device which sends calls to SIP)
2) SIP -----
3)Resource Manager

Offline Kubig

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Re: Genesys inbound Call Flow
« Reply #1 on: November 19, 2019, 08:53:16 AM »
Read available documentation - especially Integration guide for SIP Server with Genesys Media Server. There is a great description how it works in general and also general instructions how to deploy it. if you have any specific trouble or questions, feel free to ask here.