Table with call summary records

[efrainclg95]

Good afternoon, expert friends, I hope you are well, I have a specific doubt:

PureEngage (Genesys) have a table or database where you register the calls one by one?

We need to know the call information for example between an agent and a customer.

I don't know if there is any table, if so, does it belong to any module? or it would be inside the GCTI base.

I remain attentive and thank you for your kind time in reading this specific doubt that I have.

thanks

[cavagnaro]

If you have InfoMart then you have it.