Author Topic: RONA not working for Genesys ORS Routing Script  (Read 2175 times)

Offline ashokr83

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RONA not working for Genesys ORS Routing Script
« on: September 05, 2017, 07:15:17 AM »
Hi,

I have developed a routing application using Genesys ORS Composer and handled the RONA concepts as well. If made a test call through Skype and leave the call as RONA, the call got dropped.

But if directly call the RP through Zoiper / X-lite soft phone its working as expected.

The logs shows "DNIS" parameter is as "Restricted". I'm not sure this is the root cause for this exception.

Any thoughts? Please help

~Thanks

Offline cavagnaro

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Re: RONA not working for Genesys ORS Routing Script
« Reply #1 on: September 05, 2017, 02:47:22 PM »
And what is it supposed to do?
Which ORS version?
Logs?

Offline ashokr83

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Re: RONA not working for Genesys ORS Routing Script
« Reply #2 on: September 06, 2017, 02:40:48 PM »
Due to the code issue its not working. We found that. Thank you for your valuable reply.

Offline cavagnaro

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Re: RONA not working for Genesys ORS Routing Script
« Reply #3 on: September 06, 2017, 02:54:12 PM »
Nice. Good you fixed ;)
Can you please post what was your error for future reference?


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