Hi Sid,
do you know Winbatch? Whenever I have to imput a list of something in Genesys I use it.
First you create a list of objects you want to imput, and then you write the code in winbatch (its language is very simple). Actually Winbatch send commands to windows on your desktop, like CTRL+C and CTRL+V, TAB, etc. Follows bellow a simple example that I used to import DNs from a unnamed notepad file containing all the DNs:
; After Winbatch installation, you have to select the Edit POPMENU.MNW command on Popup menu in traybar and type the two lines below at the end of the file loaded:
; _User Application
; run("c:\temp\winbat.wbt","")
; Salvar e conferir se existe o comando User Application no menu.
; In order to run the code you must save the file as c:\temp\wintbat.wbt, and then to select the User Application command in the POP menu of the icon in traybar.
WinActivate("Untitled Notepad")
SendKey ("^{HOME}")
SendKey ("+{END}")
SendKey ("^C")
SendKey ("{RIGHT}")
WinActivate("Configuration Manager default default, Server 10.24.16.72 v. 6.1.000.06 on port 2020")
SendKey ("{ALT}FND")
SendKey ("^V")
SendKey ("{TAB}")
SendKey ("EE")
SendKey ("{ENTER}")
Count = 1
While Count < 2 ;number of objects to imput
WinActivate("Untitled Notepad")
SendKey ("+{END}")
SendKey ("^C")
SendKey ("{RIGHT}")
WinActivate("Configuration Manager default default, Server 10.24.16.72 v. 6.1.000.06 on port 2020")
SendKey ("{ALT}FND")
SendKey ("^V")
SendKey ("{TAB}")
SendKey ("EE")
SendKey ("{ENTER}")
TimeDelay (1)
Count = Count + 1
EndWhile
Anyway, it usually works for me. Let me know if you find out an official way to do this.