News:
Welcome to Genesys CTI Discussion Forum! With hundreds of thousands of posts from thousands of Genesys users, we hope you will have all of your Genesys-related questions answered as well as learn something new along the way. There is no membership required for posting and you are welcome to ask as little questions or as much questions as you like. This community is supported by users like yourself, so if you can help with someone else's questions, it would be greatly appreciated!
(Just in case you were wondering - No, Genesys Labs does not endorse this site)
- Genesys CTI Team
| Subject / Started by | Replies  / Views |
Last post | ||
|---|---|---|---|---|
|
|
Industry Standard Abandoned rate in IVR
Started by PFCCWA |
4 Replies
6750 Views |
November 10, 2011, 08:23:15 PMby Allan |
|
|
|
Sending quick replies using Platform SDK
Started by Mogoh |
4 Replies
2622 Views |
July 02, 2019, 06:39:06 PM by germanjuarez |
|
|
|
RequestRecordCancel
Started by cavagnaro |
4 Replies
5612 Views |
September 25, 2007, 10:43:10 PM by cavagnaro |
|
|
|
4 Replies
3018 Views |
March 21, 2016, 06:32:15 AM by blanco |
|
|
|
|
Detecting Disconnect with Platform SDK 7.6
Started by victor |
4 Replies
3910 Views |
September 14, 2009, 12:47:47 PM by René |
|
|
|
4 Replies
3116 Views |
February 15, 2017, 06:30:37 PM by abudwill |
|
|
|
|
Agents in OCM out of licence
Started by eferreyra |
4 Replies
5046 Views |
November 19, 2007, 12:52:19 PM by eferreyra |
|
|
|
skills assigned
Started by carpio |
4 Replies
2580 Views |
November 16, 2017, 07:38:51 PM by PeteHoyle |
|
|
|
Changing agent's password via psdk
Started by fabio.meschini |
4 Replies
3512 Views |
November 27, 2015, 11:22:47 PM by xember |
|
|
|
Update DN annex via AIL with PSDK Bridge
Started by darmit |
4 Replies
4681 Views |
August 17, 2021, 12:48:02 PM by PeteHoyle |
|
|
|
Replace View
Started by daniel_san |
4 Replies
3240 Views |
September 01, 2015, 09:06:32 AM by daniel_san |
|
|
|
4 Replies
3524 Views |
August 26, 2019, 02:01:20 PM by Leon |
|
|
|
|
Retrieving List of Skills using a Filter
Started by gravnook |
4 Replies
2800 Views |
January 16, 2018, 01:52:59 PM by RobertH |
|
|
|
4 Replies
4447 Views |
June 09, 2015, 07:48:46 AM by Kubig |
|
|
|
|
Read Values returned from ConfigServer
Started by cavagnaro |
4 Replies
3994 Views |
August 06, 2013, 12:25:29 PM by cavagnaro |
|
|
|
WDE search all agents with specific skill
Started by vma |
4 Replies
2866 Views |
May 05, 2020, 05:43:38 PM by gen_rtfm |
|
|
|
4 Replies
5274 Views |
July 28, 2016, 11:12:25 AM by cavagnaro |
|
|
|
|
Search Interaction in iWD
Started by water235 |
4 Replies
2741 Views |
November 16, 2016, 02:07:48 PM by cavagnaro |
|
|
|
4 Replies
3540 Views |
August 19, 2016, 11:08:39 AM by holybell15 |
|
|
|
|
How to get Platform SDK 7.6
Started by jerry |
4 Replies
3861 Views |
July 23, 2011, 06:33:10 AM by harley45jaap |
Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
Locked Topic
Sticky Topic
Poll